First Break All the Rules, Buckingham & Coffman
Marcus Buckingham and Curt Coffman tackle how good managers create and sustain employee satisfaction in First, Break All the Rules: What the World’s Greatest Managers Do Differently. The book is a result of observations based on 80,000 interviews with managers as conducted by the Gallup Organization in the last 25 years.
The book provides a great range of information on what great managers do to create an environment where their teams are motivated to perform.
The key areas the book focuses on that have a particular relevance for recruiting managers including:
- How to attract talent and hone that talent into outstanding performance.
- How to build an environment where staff loyalty is high and employee turn-over is not an issue.
- Understand that people leave their immediate managers, not the companies they work for; and therefore what roles they must personal play in the selection and retention of talent.
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