Influencing Pocketbook
'Influencing is the unforeseen lubricant in the engine of business; it management skill more vital than understanding financial and equally important for a business's balance sheet. Richard Storey is an expert in his field. His comprehensive coverage provides managers with the most complete quick reference guide available today.' Ed Lee, Skill and Resource Manager, Syntegra
Author: Richard Storey. Pages 112
Influencing skills are at the heart of all successful communication. The Influencing Pocketbook examines influencing styles, how to establish rapport, dealing with different personalities, handling resistance and, crucially, getting a decision. It lists five easy steps to influence, eight influencing styles, ten good reasons to build rapport and four different personality types with influencing techniques for each. In an American Management Association survey, in answer to the question 'What is the number one need for success in business today?', the most popular answer was 'To persuade others of my value and the value of my ideas'.
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