Sparrow Training

Performance through people and applied insight

SMC Ltd's recruitment service is based on the fundamental recognition that successful business growth stems from recruiting and retaining the right people.

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Manager's Pocketbook

An effective sales or marketing manager will need to be able to balance the concern for developing the company's business, get the job or task done, with the concerns of the people, to feel good, encouraged and engaged with their involvement in the process of getting this job done. Author: John Townsend. Pages: 96

Read "The Manager's Pocketbook" and learn the POLCA, the five essential management skills. 'P' is for 'planning': the essentials of good planning and objective setting. 'O' is for 'organising': managing time and work, and decision-making. 'L' is for 'leading': teambuilding, leadership, motivation and communication. 'C' is for 'controlling': correcting errors, disciplining and appraising. And 'A' is for 'achieving': the action planning section, so get your pen ready! This enlightening Pocketbook is for team leaders, supervisors and people managers of all levels.

Price: £6.08
P&P: £0.00