Sparrow Training

Performance through people and applied insight

SMC Ltd's recruitment service is based on the fundamental recognition that successful business growth stems from recruiting and retaining the right people.

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Competencies Pocketbook

If you were asked to prepare a list of the difference between someone who is great at their job and an average employee, then you are likely to produce a list of competencies; great decision maker, excellent communicator, powerful team member etc. This pocketbook provides you with the understanding of competencies and of how to apply this insight to improve both your own and your team's ability to be seen as performing well in your, or their, job.

Simply put, a competency describes the behaviour or actions that can be seen when a job is being done well. Organisations use competencies to get consistency in what they do, ensure people are treated equitably, enhance communications, improve stakeholder relationships and establish high standards of quality and performance. The Competencies Pocketbook explains how to develop a competency framework, how to assess competencies and how to reap the benefits from both the individual's and the organisation's perspective. It also describes why some competency initiatives don't work and how to make sure that yours does. Author: Roger Mills. Pages 128

Price: £6.08
P&P: £0.00