Sparrow Training

Performance through people and applied insight

SMC Ltd's recruitment service is based on the fundamental recognition that successful business growth stems from recruiting and retaining the right people.

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Discipline Pocketbook

As a manager you will be faced with situations where a team member's performance needs to change; it may be just a slight re-alignment to bring them back on track ,or a major U turn to get back to acceptible behaviuor. Whatever the scenario you will need skills and competency to ensure that you not simply seen as a task-master punishing past offenses. Author: Stuart Emmett. Pages 112

Unacceptable behaviour, substandard work, poor morale, frequent absences, bad relationships, awkwardness; The Discipline Pocketbook looks at the causes and how you should respond. It stresses the importance of having fair and consistent procedures and of finding the correct balance between improvement and punishment. A practical approach, with case studies and examples.

Price: £6.95
P&P: £0.00